We would like to let you know that VPBank is currently experiencing issues with their banking system. This is why you may not have been able to log in to the Timo app or use your Timo debit card for transactions via POS or ATM machines. VPBank’s tech department is trying their best to fix this issue to make sure that you can continue to use your Timo app and debit card as usual soon. We will let you know the updates as soon as we hear from VPBank.
We apologize for this inconvenience and hope to have your understanding.
Yours sincerely,
Team Timo